vet Consultation Anywhere, anytime
Get digital veterinary assistance from qualified experts at MVET.CH. Choose a veterinarian from the nearest veterinary clinic available in the app. Experienced vets will consult with you and determine whether an in-person visit is necessary or if a teleconsultation will suffice
What about video consultation?
In MVET.CH, video consultation is also available, making the app even more accessible for consulting clients who are located in remote areas, overseas, and in need of online specialist support
What about video consultation?
In MVET.CH, video consultation is also available, making the app even more accessible for consulting clients who are located in remote areas, overseas, and in need of online specialist support
How to choose a veterinarian?
Choose a veterinarian from the list available in the app, based on the location of the clinic in Geneva where the appointment is held, the specialty of the doctor, the convenient language of communication and online availability
How to choose a veterinarian?
Choose a veterinarian from the list available in the app, based on the location of the clinic in Geneva where the appointment is held, the specialty of the doctor, the convenient language of communication and online availability
How does DRVET work?
You discuss directly with veterinarians through MVET.CH. The veterinarian will tell you if it is necessary to go to the practice or if a teleconsultation is sufficient.
How does DRVET work?
You discuss directly with veterinarians through MVET.CH. The veterinarian will tell you if it is necessary to go to the practice or if a teleconsultation is sufficient.
How to pay for a consultation?
After the consultation, the veterinarian issues an invoice for services, which you can pay online with a credit card or a prepaid card
How to pay for a consultation?
After the consultation, the veterinarian issues an invoice for services, which you can pay online with a credit card or a prepaid card
What about the prescription and the purchase of treatments?
MVET.CH also provides the option to prescribe and purchase treatments. Veterinarians can prescribe treatments to their patients through the application, and the client can pay for them online
What about the prescription and the purchase of treatments?
MVET.CH also provides the option to prescribe and purchase treatments. Veterinarians can prescribe treatments to their patients through the application, and the client can pay for them online
New payment option for services in the app with prepaid cards
Here are the prepaid cards available for even more convenient payment of services in the app
40 CHF 80 CHF
After logging into the app, go to the Payment tab with the corresponding icon in the bottom bar and select the Prepaid Cards tab
Where to enter the prepaid card code?
01
02
Enter the 12-digit code in the input field and press the 'Use Code' button. The amount on your prepaid card will be automatically credited to your balance
How to use the code in the app?
03
After the online consultation, the veterinarian will send you an invoice. If the balance on your prepaid card is sufficient, the full amount will be deducted from it; otherwise, the missing amount will be charged to your credit card
How to pay for online consultations with a prepaid card?
04
After the online consultation, the veterinarian will send you an invoice. If the balance on your prepaid card is sufficient, the full amount will be deducted from it; otherwise, the missing amount will be charged to your credit card
What about payment for the treatment?
book a CONSULTATION
at the clinic
at the clinic
Teleconsultation is available for MVET.CH veterinary clinic clients whose animal has been consulted by a veterinarian within the last 12 months. If you have not yet had a veterinary consultation at the MVET clinic during this period, you will need to make an appointment for a consultation with one of our veterinarians
Attention! Important information
book a CONSULTATIOn
online
online
